Wednesday, September 09, 2009

Dirty Vendor Tricks | Applications

This InfoWorld article, Dirty vendor tricks | Applications, is required reading.period.

I can say, without hesitation, that I have never engaged in any of these practices. I did recognize one or two nameless vendors, e.g. the $400 per license CRM software vendor. I can also attest that these are far too common practices. I've been on the receiving end and it's cost me north of $10,000 in one instance.

Be wary when there seems to be a lot of churn in personnel. There will be a parallel churn in customer not renewing.

Don't be afraid to ask the same question several times of the same person and/or different people to make sure you always get the same answer and/or greater clarification.

And, I hope you will ask us all your questions because I think you'll hear what you want to hear - the truth about a great application that includes enterprise level email marketing tools plus all the CRM tools that people actually use and need without any over-complication.

There's been abit of a hiatus. I have a lot of saved articles, ideas that will be published regularly. Just be prepared to scroll down to find them Psst! I'll tell you where to look!

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